Summary
Today I had to suffer the sort of false courtesy that so irritates people but which new management seems to love.
I went into my building society to undertake a transaction.See the full content of this document
Extract
Rude Awakening From a Nice Lady
In order to get to the counter, we, the public, have to veer to the left to get to the people who are there to help us.
I was shaken out of my h...See the full content of this document
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